Privacy Policy

Xylitol Canada, for itself and on behalf of the Xylitol Canada Group of Companies, approaches our communications on the Internet with respect for and commitment to protecting your privacy rights. This privacy policy describes how we collect, protect, use and share information gathered about you on the Xylitol Canada Website (the “Xylitol Canada Site” or “our Site”). We hope that this disclosure will help increase your confidence in our sites and enhance your experience on the Internet.

Please check this Website Privacy Policy frequently for updates by checking the date of the “Last Update” at the top of this Website Privacy Policy. The Website Privacy Policy which in each case shall apply to your personal information shall be the version posted as of the point that the applicable personal information was collected on our Site.

What is personal information?

Personal information is any information about an identifiable person other than the name, business title, business address or business telephone number of an employee of an organization.

How does the Xylitol Canada Site collect personal information from you?

We collect personal information from you only for the purposes we identify to you at or prior to the time we collect such personal information, and otherwise as permitted or required by law. We do not require this information in order for you to obtain access, to surf or to view the content on the Xylitol Canada.

For those few activities on our Site where the collection of personally identifiable information is necessary (for example, when you contact us with a question), you will know because the purposes for which your personal information is to be used will be identified to you. For those activities, we collect your name, street address, telephone number, fax number, e-mail address, postal code and some information about your broker. We will not collect more information than is necessary.

Does Xylitol Canada collect or use information collected from you with technology?

The Xylitol Canada Site collects some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our Site your IP address is collected so that we know how many visits we have had by separate individuals. An IP address is often associated with the place from which you enter the Internet like your Internet Service Provider (ISP) or your firm or company. This information is not personally identifiable.

How does Xylitol Canada use the personal information it has collected from you?

We will only use such information for the purposes identified to you at or prior to the time we collect the personal information or for which we obtain your prior consent from time to time, and otherwise as permitted or required by law.

To whom will Xylitol Canada provide your personal information?

We will only disclose such information for the purposes identified to you at or prior to the time we collect the personal information or for which we obtain your prior consent from time to time, and otherwise as permitted or required by law. Also, by providing your personal information to this Site, you consent to the disclosure of such information to a potential purchaser of all or substantially all of Xylitol Canada or its business, for the purpose of the purchaser conducting due diligence with respect to, and otherwise completing, the transaction, and to any actual purchaser continuing to use and disclose such information as permitted by this Website Privacy Policy. From time to time we may store or process your personal information outside of Canada, and such information may be subject to access by regulatory authorities in, and pursuant to the laws of, that jurisdiction.

Links and Disclaimer of Linked Sites

Please note that once you have clicked on a link on the Xylitol Canada Site, you may leave the Xylitol Canada Site to a site which is no longer under the control of Xylitol Canada, and to which our privacy policy no longer applies. You must read the privacy policy, if any, of each linked site to see how your personal information will be handled on their site.

What type of security does Xylitol Canada provide?

The importance of security for all personal information collected through the website is of utmost concern to us. We have taken technical, contractual, administrative and physical security steps to protect the personal information collected from you on the Xylitol Canada Site with a level of security appropriate to the sensitivity of the personal information collected. Our security measures are periodically reviewed.

Whom do I contact with questions or concerns about this privacy policy?

The file containing your personal information will be made available to the authorized employees, contractors or agents of Xylitol Canada who need to access the information in connection with the purposes identified to you at or prior to the time we collect the personal information or for which we obtain your prior consent from time to time, and otherwise as permitted or required by law. The personal information will be held primarily in an electronic database. You have a right to access and rectify the information contained in the file held about you and in order to exercise this right, or if you have any questions, comments or concerns about this Privacy Statement or need further assistance, please contact the Xylitol Canada Privacy Officer either by writing to us at

Xylitol Canada, 160 Davenport Road, Toronto, Ontario, M5R 1J2, or by sending an e-mail to info@xylitol.com.

Please note that this privacy policy is with respect to the collection, use and disclosure of personal information through the Xylitol Canada Site only.